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Accessibility Tools My Delay Repay Account
Start a new claim

  • ✓Season ticket holders can save their ticket and skip having to add each time.
  • ✓Your personal details will always be prefilled.
  • ✓Save your preferred compensation method.
  • ✓All your Delay Repay Claims in one place.
  • ✓Easier to make delay repay claims.
My Delay Repay Account
FREQUENTLY ASKED QUESTIONS
If you're a monthly or longer Season ticket holder claiming a refund due to the rail strikes, please select the Strike Action option when submitting your claim.

You'll just need to tell us the outward portion of your trip only (not return journey) to claim a full day of your ticket.